Refund policy

Refund Policy

By placing an order with us, you acknowledge and accept the terms of service, including our refund policy, at checkout. You are required to check a box confirming your acceptance of these terms before completing your order.

Return Policy
Our 30-day return policy allows you to request a return within 30 days of receiving your item. To be eligible for a return, ensure the item is unworn, unused, with tags attached, in its original packaging, and retains its original smell.

Product Care and Warranty
Please note that once the product is worn, damage may occur due to washing, contact with sharp objects, or exposure to rough textures. The durability of our products is significantly influenced by proper care. As such, we cannot provide a warranty for items that have been worn, as we cannot control or verify the care provided to the product.

Fees and Charges
- Returns will have a shipping fee deducted from the total refund amount.
- For non-defective items, such as change of mind or incorrect size selection, a $5 restocking fee per item plus shipping will apply.
- If you received free shipping, a standard fee of $9.99 will be used to calculate the shipping portion.
- Orders from HI, AK, Mexico, Canada, UK, and Europe are classified as refund-exempt regions. For exchanges from these regions, a $25 restocking fee and a $2.5 per unit return shipping and handling fee will apply. 

Exchange Inelegibility
- Sale or discounted items, including those purchased using coupons, are non-returnable and non-exchangeable.
- Orders that include any free or courtesy item are ineligible for exchanges, even when considering other fully priced items.
- Please be mindful that ordering duplicate items in varying sizes for trial purposes compromises our hygiene policy and overall product integrity. As such, if you choose to order identical products in different sizes with the intention of returning one post-try-on, be advised that this action will render both items ineligible for exchange or return. This policy is in place even if one of the products was intended as a gift or for another individual. We uphold this standard to ensure the utmost quality and hygiene of our products.

- International orders (not USA delivery orders) are considered FINAL sale, except in cases where you receive the wrong item or a damaged product.
- Only orders from the Lower 48 USA are eligible for exchanges and refunds. For all other regions, including but not limited to HI, AK, Canada, Mexico, the UK, Europe, Asia, and any regions outside the Lower 48 USA, orders are considered FINAL purchases. This means they are not eligible for any exchanges or refunds unless we made a mistake. Please note that due to the nature of our products and the complexity of logistics, orders from regions other than the Lower 48 USA are not eligible for returns or exchanges.

Exchange Finality
Once an exchange has been processed, it is considered final, and we do not offer second exchanges. We kindly ask customers to choose their exchange items carefully, as we cannot accommodate further exchanges beyond the initial exchange process.

Returns and Exchanges Process
Initiate your return or exchange quickly and easily at our dedicated returns center: 

https://hunkmenswear.returnscenter.com

Damages and Issues
Upon receiving your order, inspect the item for any defects, damages, or discrepancies. If you encounter any issues, contact us immediately for resolution.

Non-Returnable Items
For hygienic reasons, we cannot accept returns of certain items, such as underwear or swimwear that have been tried on. To return these items, confirm that you have not tried them on. Items purchased on sale or with coupons are also non-returnable, but can be exchanged.

Items purchased from the Sale section or those with a % discount displayed next to their price, as shown on the website, are considered clearance items and are non-returnable and non-exchangeable. Please note that all sales of these items are final.

Exchanges
For a swift exchange, use our dedicated returns center to obtain an exchange authorization.

Refunds
Upon receiving and inspecting your return, we will notify you of the refund approval status. If approved, the refund will be processed to your original payment method. Note that processing times may vary for banks and credit card companies.

Import Taxes and Fees
Shipping fees do not cover local or import taxes. The customer is responsible for paying necessary taxes to release packages and ensure final delivery. Refusal to pay import tax fees or returned packages will render you ineligible for refunds.